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Member Spotlight - Phoenix Community Services LLC

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𝗠𝗲𝗺𝗯𝗲𝗿 π—¦π—½π—Όπ˜π—Ήπ—Άπ—΄π—΅π˜: π—£π—΅π—Όπ—²π—»π—Άπ˜… π—–π—Όπ—Ίπ—Ίπ˜‚π—»π—Άπ˜π˜† π—¦π—²π—Ώπ˜ƒπ—Άπ—°π—²π˜€, π—Ÿπ—Ÿπ—–

On the football field, LeCedus Thompson understood that it takes all eleven men to drive a football down the field toward success. Today, Thompson parleys that same drive into helping those with disabilities achieve their own successes.

Phoenix Community Services is all about help. Since December of 1997, the company founded by Dr. Andres Pichardo, Dr. Lorenzo Eli and Margaret Davis has been assisting individuals with mental disabilities to function on their own. For Thompson, however, the road wound past football and into an entirely different field.


Originally from Ft. Lauderdale, Florida, Thompson arrived on the campus of Ball State University to play football. Graduating in 2000, Thompson became involved with Boys and Girls Club of Muncie, becoming their athletic director for three years, program director for another four years and finally becoming the interim executive director. During his time at the Boys and Girls Club, he led the RBI Baseball Club in providing over 100 children with the necessary equipment to play the game. Over 300 kids were devotedly participated in the basketball program. 

Thompson also coordinated the USGA Golf Program in conjunction with Doug Bishop (owner of MD’s Golf Academy) and Ball State Golf coaches and players, as well as the Crestview Golf Club. The project enabled more than 200 youngsters to experience playing golf. In addition, he partnered with MITS to provide transportation. He started with a $7,500 grant and built his program into a $45,000 budget.

For Thompson it was more than fun and games, though. β€œWe helped around 100 kids per night with their home work and school-related activities and brought in BSU student teachers, fraternities, and sororities to help with other after school programs.”

He then moved to Head Start – Muncie as a β€œDads Coordinator.” He was determined to integrate more male figures into the children of Head Start daily lives.
In 2010, Phoenix Services Director Margaret Davis passed away and one of the founders, Dr. Pichardo (who happened to be the grandfather of Thompson’s wife, Shantal) asked him to assist him in running the business. The owners felt Thompson had the requisite experience, budgeting and supervision background to do the job.Thompson remembers, β€œWhen Dr. Pichardo passed in 2013, one of his dying wishes was that I would keep Phoenix Services going. We’ve been very faithful to his wishes.”

Today, Thompson heads an organization that includes 47 paid staff members, including a full time LPN, QIDP (Qualified Intellectual Disabilities Professional) and an office manager who coordinates with Social Security and Medicaid.

Phoenix Services provides assisted living services, including aid in purchasing and preparing food, instruction in hygiene, help in transportation, and health monitoring. They also provide day services, giving their clients the facility to work on specific goals and basic life skills. Their 19 clients range from the severely handicapped to those with autism, diabetes and brain damage.

Accredited by CARF International for a three-year period, Thompson has led Phoenix through renewal in 2016 and looks forward to another year of growth in 2019. Social Security performs periodic reviews to ensure each client’s funds are used correctly and a meeting every three months with the client’s legal guardian or caregiver thoroughly review of the client’s finances. In addition, periodic Family and Social Services Administration (FSSA) inspections include a close review of incident reports with recommendations for quality improvement and safety.Phoenix is primarily funded through Medicaid, which provides for residential and in-house training, as well as transportation to and from appointments.

Thompson’s vision for the company’s future includes expansion into other communities and increasing their client base. He says, β€œOur goal is to help our clients be a part of the community. After all, they are individuals too.”Phoenix Services is a proud Brand Builder of the Madison County Chamber of Commerce. He explains, β€œThe Chamber helps us get out in the community. We participate in different activities, like the Active Shooter Seminar. That event made us take a closer look at security.”

Away from the office, Thompson and his wife, preside over a brood that includes son, Quentin (20), and daughters Victoria (15), Maria (10), Analisa (7) and Sophia (5).In reflecting on his time with Phoenix Services, Thompson remarks, β€œMargie Davis did an amazing job keeping this company going. The founding doctors could have easily shut the company down, but they felt we do important work. I always wanted to work with people and give back and I’m thankful that I was given the opportunity to do so. Here we are seven years later, still doing good work. Serving for β€˜A Better Life.’”

For more information, visit www.phoenixcommser.com, call (765) 622-7808 or contact the Madison County Chamber of Commerce at (765) 642-0264.

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